Q1. What's your company's main products?
A: Our company is specialized in vaccum pumps.
Q2. What's your payment term?
A: 30% T/T in deposit, the rest against on the copy of B/L.
Q3. What's the MOQ for your production?
A: The MOQ is 50pcs or depends on your products requirements.
Q4. Is it all right to make customer's own brand name?
A: OEM is ok.
Q5. Where is your loading port?
A: Ningbo/Shanghai, China or else port as for your request.
Q6. Are you a manufactuer or trading company?
A: We are a manufactuer.
Q7:Where is your company?
A:we are located in Wenling,Zhejiang Province, very convenient for shipping.
Q8:How about the MOQ?
A:1 unit is ok.
Q9:What is the term of Payment?
A:T/T, L/C,Western Union, Paypal;
30% T/T in advance,70% before delivery.
Q10:What are you main products?
A:Compressor;Refrigeration gas;Refrigeration spare parts ;Cold room panels and equipments .
A:Packing: wooden pallet, wooden case or with outer carton, or as per customers' specific requirements.
Q12:When can I get the price?
A:We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or inform us by email, so that we will regard your inquiry in priority.
Q13:Can you do the design for us?
A:Yes. We have a professional team having rich experience on products designs and package design . Just tell us your ideas and we will help to carry out your ideas into perfect products . It does not matter if you do not have someone to complete files. Send us high resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.
Q14:What kind of files do you accept ?
A:AI, PDF, high resolution JPG ,Words.
Q15:How can I get a sample to check your quality?
A:After price confirmation, you can order sample for test. You can pay for the sample charges by T/T payment or Paypal, sample charges including the sample cost and Freight. Moreover, sample charges will be returned from your future mass order.
Q16：How long can I expect to get the sample?
A:After you pay the sample charge and send us payment receipt , the samples will be ready for delivery in 3-7 days. The samples will be sent to you via express and arrive in 3-5 days. You can use your own express account or prepay us if you do not have an account.
Q17:What about the lead time for mass production?
A:Honestly, it depends on the order quantity and the season you place the order. Generally speaking, production lead time is within 2~4 weeks.
Q18:What is your terms of delivery?
A:We accept EXW, FOB, CIF, DDU etc. You can choose the one which is the most convenient or cost effective for you.
Q19:Terms of payment?
A:We accept payment as the following, 30% T/T deposit, 70% balance before delivery. Western Union / Paypal for small amount.